FAQ

Onsite Registration & Check-In

Upon arrival, please stop by the Registration Desk to receive your name badge and other conference materials.

Registration Desk Hours

Sunday, September 24

Monday, September 25

Tuesday, September 26

Wednesday, September 27

11:30 a.m. - 6:00 p.m.

7:30 a.m. - 4:00 p.m.

7:30 a.m. - 4:00 p.m.

7:45 a.m. - 10:30 a.m.


Conference Attire
Business casual attire is appropriate for all conference activities. Please keep in mind, the meeting rooms will be air-conditioned so you may want to bring a blazer or sweater for the sessions. 

Name Badge Policy
Please remember to wear your badge while attending all NAGDCA functions. This allows you access to conference sessions, meals and receptions. Your badge is proof of registration. Without it, you will not be allowed to participate in any conference activities. 

Special Assistance
Should you need assistance during the conference, please stop by the Registration Desk or look for NAGDCA staff. 

Cell Phones/Mobile Devices
As a courtesy to speakers and other attendees, please refrain from the use of PDAs or cell phones during presentations. We ask that you kindly turn off your phone/PDA or set it to vibrate and leave the session if you receive a call or page. 

Photography Disclosure
NAGDCA takes photographs during its meetings and events for use in association advertising, newsletters and other promotional materials, whether in print, electronic or other media, including the NAGDCA website. By participating in this conference you grant NAGDCA the right to use your name and photograph for such purposes. 

Luggage Storage
Luggage storage will be available on Wednesday, September 27 from 7:30 a.m. to 1:00 p.m. 

Business Center
Hilton Milwaukee City Center offers business travelers copy and fax services, internet access and other supplies. More information on hours and services can be found here.

If I cancel my conference registration, is my hotel room automatically canceled and vice versa?
No. These are independent of each other, and you need to cancel each separately. As a reminder, the hotel will charge a penalty for all reservations not canceled at least 72 hours before the scheduled arrival date. 

How can I register for the conference? 
Conference registrations will be handled via NAGDCA's secure registration website. Media Representatives can register complimentary through the online form. If you need to pay by check, please complete the online registration form and print the final summary page. Then mail it, along with your payment to: NAGDCA, PO Box 1017, Lexington KY 40588-1017.

Can I register to attend just the one day of the conference?
Sorry, NAGDCA does not offer single day registration. 

How will I know that NAGDCA has received my registration form?
A registration and purchase confirmation will be e-mailed to you, generally within 2-3 business days after payment is received.  

Can I get a refund if I need to cancel my registration?
Please visit the Registration Page.  

If I am unable to attend the conference, can I send someone in my place?
Yes. Please visit the Registration Page

How can I get a receipt for my registration?
A registration and purchase confirmation will be e-mailed to you, generally within 2-3 business days after payment is received.  

Can I get a copy of the attendance roster?
Access to advance registration lists is a benefit of Silver, Gold, Platinum and Diamond level conference sponsorships. All attendees may access the preliminary conference roster utilizing the conference mobile app.  

Registration lists are provided as a service for conference attendees, offering a convenient way to network with colleagues. The data provided in these lists may not be harvested, sold to others, incorporated into any type of database, used to generate mailing lists, or employed for any promotional purpose. 

How can I get a copy of a speaker's PowerPoint presentation?
Any presentations made available on-site will be posted on NAGDCA's website and on the mobile app prior to the event. An e-mail will be sent to all attendees once these materials are available for review and download. 

Contact Us
Still have questions? We are here to help! Contact NAGDCA HQ at (859) 514-9161 or nagdca@amrms.com with any additional questions.