The N.C. Department of State Treasurer (DST) administers three supplemental retirement plans – the NC 401(k) and NC 457 Plans and the NC 403(b) Program. There is a collaborative relationship between how these plans are administered at the state level and how they are executed at the local level by individual employers. This model permits employers to determine which of the supplemental plans are included within their retirement plan offering(s).
The widespread variability in plan options presented an opportunity to develop a web platform that could accommodate more than 1,000 unique employer retirement plan offerings, thus providing a digital solution for more than 200,000 eligible participants. Previously, the plans’ custom website contained information that was, out of necessity, very generic and not customized to employers’ plan-related information. To enhance the participant experience, we leveraged technology to create a multimedia (including animations), interactive approach, enabling us to customize the website’s Plan Information/Enrollment webpage to reflect each employer’s plan offering(s) based on participant inputs.
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- July 28, 2021 Create Date
- August 31, 2023 Last Updated
